What to Do if You Forget Your Password

This article explains what to do when you forget your password. The information is not relevant for those who use the SSO login.

Line Omholt-Jensen avatar
Written by Line Omholt-Jensen
Updated over a week ago

It is easy to forget your password, but that should not mean you going to lose access to your account! Therefore, you can easily create a new password in ShipAtlas, should you forget the old one.

Step 1:

1) Open the ShipAtlas page by going to https://app.maritimeoptima.com/select

2) Click on "Login" button

Step 2:

1) Click on the grey text under the password section that says "Forgott password?".

Step 3:

1) Type in your email address

2) Click on the "Send Me My Link" button.

Step 4:

1) Check your email inbox for a mail from us that says "Set up a new password for ShipAtlas". In case you do not find email in your inbox, please check the spam and promotion folders.

2) When you have found it, open the email and click on the green button with "Reset password" on it. The link will open a new page in ShipAtlas.

Step 5:

1) Type in your new password, and confirm your password by re-typing it again.

2) Once done, click on the "Change My Password" button. After that, you have to log in your ShipAtlas by using your existing email address and the newly created password.

Next step:

Congratulations! πŸŽ‰ You now know what to do if you ever were to forget your password.

The next guide will teach you all about your account settings in ShipAtlas.

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