🌎 ShipAtlas by Maritime Optima is a data and knowledge driven maritime software empowering you and your colleagues to work from anywhere.
To start using ShipAtlas, you will first need a user account. If you don’t have one already, you can sign up for free here: app.maritimeoptima.com
We want to make it easy to reach out to us, and we put pride in supporting our customers, always with a smile and industry knowledge.
How to contact the ShipAtlas Support team
If you wish to contact our Support team, you can talk to support both on the website (even if you are not the registered user) and inside the app.
If you are using ShipAtlas on the mobile phone, you can also send us a message from the app. Go to the left menu and click on the "Chat with us"
Support agents are ready to help you, answer any of your questions and assist with some of the settings if needed.
If you are on our homepage, look for a chat icon at the bottom of the page on the right side:
Click at the chat icon to send us a message:
If you send us a message, we will reach you back with the assistance in the shortest time possible.
Our support team has experience from chartering, operation, S&P and business development within the maritime industry.
Social media messengers
Follow us on Social Media and ask questions in any way which fits you best. You can find us on LinkedIn, Facebook, Instagram and YouTube. You may also find the option to contact our team using Facebook / Instagram messenger or comments.
To connect with ShipAtlas on social media, maybe you consider to give our pages a Like 🙏
After you sign up in your account, here are some tips for you what to do next:
Read next: learn about Account Settings in your ShipAtlas app
Leave us a message with your questions or feedback. Or just say hello - we would love to hear from you!
Or just go back to your vessel tracking software:
💡 We recommend you to use both the mobile app and desktop application to get the best of ShipAtlas by Maritime Optima. Use the same login. Synced in real-time.
If you have any questions, please just send us an e-mail: email@example.com or a message in the chat so we can help.