You can easily reach out to us if you have questions, need help, or want to share feedback.
Open the customer support chat
Step 1
Tap the Person icon in the bottom menu to open My Profile.
Select Chat.
Step 2
The Customer Support menu will open. Here you can view previous conversations with our support team by tapping Messages.
To start a new conversation, tap Send us a message.
Step 3
Write your question or feedback, and tap send.
Tip: Our usual reply time is 30 minutes.
We aim to respond to all messages within 12 hours.
Other ways to access our customer support
You can also access customer support:
By email at post@maritimeoptima.com
On our website via the chat icon in the bottom-right corner
You are now ready to contact customer support in ShipAtlas.